Querencia | Pet-friendly 5-BHK Villa With Sunset & Hill Views

Veg and non-veg meals are available

• Chef on call service available. 
• Guests have access to the kitchen to prepare their own meals.

Check-in & check-out: Standard check-in time is 2 pm, and check-out is at 10 am.

Refund Policy: For cancellations that comply with our policy terms, refunds will be processed as per the details below:

1. Refunds are only available if the full payment has been made; partial payments are non-refundable.

2. Refunds will be processed within 7-9 days post cancellation request.

Security deposit refund policy: 15,000
Reimbursement will be processed within 4-7 working days post-property inspection. Your strict adherence to this timeline is highly appreciated.

Noise & disturbances: Please be considerate of your neighbours and maintain a reasonable noise level, especially between 10 pm and 7 am. Refrain from hosting loud parties or events on the property.

Smoking: Smoking is strictly prohibited inside the villa. Designated smoking areas are available outdoors.

Chewing tobacco: Strictly prohibited with no exceptions.

Pets: Pets are allowed on the property. 

*Pet Friendly Property | Pet Policy*

Pets Are Family – And They’re Welcome Here!

We’re thrilled to host your furry friends at our pet-friendly homes. To ensure a safe and comfortable stay for all, here’s everything you need to know:

Pet Security Deposit

• 1 Pet – ₹10,000 (Refundable)

• 2 Pets – ₹15,000 (Refundable)

Collected in addition to the standard security deposit.

Pet Sanitation Fee (One-time, collected at check-in)

• 1BHK – ₹1,000

• 2/3BHK – ₹2,000

• 4/5BHK+ – ₹3,000

• Prive Collection – ₹4,000

Kindly Note

• Pets are not allowed in the pool – A care charge of ₹10,000 will apply if this is overlooked.

• Clean-up is your responsibility – Please pick up after your pets.

• Damages, if any, will be charged at actuals.

We love pets—and we’re so glad you brought yours along! Thank you for helping us keep our spaces clean, safe, and welcoming for everyone

Maximum occupancy: Adhere to the maximum occupancy limit for your villa. Any additional guests must be approved by the management beforehand.

Damage & breakages: Guests are responsible for any damages or breakages during their stay. Please report any incidents to the management promptly. Charges may apply for repairs or replacements.

Cleanliness: Please maintain the cleanliness of the villa during your stay. Use designated trash bins for disposing of garbage and avoid littering the property.

Safety & security: Ensure that all doors and windows are locked when leaving the villa unattended. Alaya Stays will not be responsible for any loss or theft of personal belongings.

Amenities & facilities: Use the provided amenities and facilities responsibly, and follow any posted guidelines.

Compliance: All guests must comply with local laws and regulations. Any illegal activities on the property will result in immediate eviction and potential legal consequences.

Upkeep: Daily cleaning of our property is compulsory. We kindly request your cooperation with our housekeeping staff.

Standard occupancy 10 Guests.​

Max occupancy: 13 guests (Extra charges applicable for each guest above standard occupancy)

• Hangout Rooftop Bar- 6.3 Km
• Live Life Cottage Pizza & Resturent- 7 Km
• Cafe mitti kasauli- 6 Km
• Kasauli Mall Road- 8 Km
• Baptist Church Kasauli- 8.4 Km